FAQ

1. How long does shipping take?

We usually process all orders within 1–2 business days. Once shipped, delivery typically takes:

  • Metro cities: 3–5 business days

  • Other areas: 5–7 business days

  • Remote regions: Up to 10 days

You’ll receive a tracking link once your order is dispatched.


2. Is Cash on Delivery (COD) available?

Yes, we offer COD on select orders. A small additional fee may apply, visible at checkout.


3. Can I cancel or change my order after placing it?

If your order hasn’t been processed yet, we can help modify or cancel it. Please contact us at maharajheritage@gmail.com as soon as possible.


4. Do you offer international shipping?

Currently, we ship only within India. Stay tuned — we may expand soon!


5. What if I receive a damaged or incorrect item?

We’re really sorry! Please email us within 48 hours of delivery with your order number and clear photos of the issue. We’ll resolve it quickly.


6. Where can I track my order?

Once your order ships, we’ll send you a tracking link via SMS or email. You can follow the progress in real-time.


7. How do I contact customer support?

We're here to help!
📧 Email us at: maharajheritage@gmail.com
🕙 Support hours: Monday to Saturday | 10:00 AM – 6:00 PM